General questions

The right answer

for each question

Since we double-check every utility bill before we send it to our tenants anyway, we already do most of the billing verification. The operating costs include, among other things, general costs for the building such as general electricity, municipal taxes and cleaning costs. Of course, we are constantly striving to keep the operating costs as low as possible.

Always by 30.6. of the following year at the latest.

The law stipulates that the person who is the tenant of the apartment at the time the utility bill is due must bear the costs in the bill. However, should the settlement result in a credit balance, the current tenant will also benefit from this.

Please contact the respective property manager. You can find contact details on the notice board in your apartment building.

Energie Steiermark has the service maintenance contract for almost all of our managed buildings. This also means that Energie Steiermark is responsible for switching the heating on and off, which is outside our sphere of influence. Energie Steiermark decides when to turn on the heating and is guided by the outside temperature.

Your rent including the utilities bill is due in advance on the first day of each month.

As a matter of principle, we always agree a notice period of three months in our rental contracts, whereby new rental contracts can only be terminated after one year has expired If tenancy agreements were taken over from previous owners, different agreements may apply. Please refer to your tenancy agreement.

There are clear Austrian Supreme Court decisions on this subject which state that apartments must generally be painted if changes or unusual wear and tear have been brought about.

No, as a rule the tenant must notify the owner (or landlord) of changes – in other words, inform him or her about them. He is not allowed to carry out any changes as under construction law or structural changes without the consent of the owner ( or landlord).

The deposit serves as security for the landlord for any damage caused by the tenant during the tenancy. For this reason, the tenant is not allowed to offset the deposit against rent arrears.

Enquire
Now